Our office is open and we're here to help!
Our shop remains closed,
so please don't visit without an appointment.
How to make your enquiries,
place orders for home delivery or collection
and request quotations.
Please contact us via email if at all possible.
Our email address is rp.fencing@yahoo.com
Please make sure to give us your name, address, phone number
and include as much detail as possible regarding your enquiry.
You will be placed in a queue
Please be patient,
as it's taking us around a week to reply.
If you wish to place an order
- you must be prepared to wait in our queue.
Please note - your order will not be placed with us
until we confirm it with you.
We are working hard to complete your orders as quickly as possible,
so please bear with us.
Alternatively you can contact us;
By telephone - we are not accepting calls - you will be asked to leave a message.
Our telephone number is 01246 472555
or click on the 'Send an email' button Via our Facebook Page
or send us a message here, under the 'Contact us' heading.
Temporary opening times
We will be available to help with your enquiries;
8am - 4.30pm Monday to Friday only
we will not be open on Saturday mornings or Bank Holidays.
What's available?
We are doing our best to keep up with such high demand at present
however, there are delays from suppliers
and limited availability of raw materials,
so most orders have a lead time of around 6 weeks.
Taking payment
Non stock items must be paid for at the time of ordering
Bank Transfer - We would prefer payment by BACS.
Card payment - we can arrange to call you
to take payment over the phone.
Cash - we can collect on delivery with no contact.
Arranging delivery to your home
Once payment has been agreed,
we will arrange a mutually convenient time
to deliver your order.
Delivery slots are limited.
Delivery slots are;
Monday-Friday
Mornings; 8-10am or 10-12
Afternoons; 1-3pm
Deliveries are strictly no contact,
and social distancing rules must be followed.
Our delivery charge is for a kerbside delivery, however,
we will place your items where agreed,
on your drive or front garden.
We can not carry your items further or take your items
to the rear of your property.
Collections
Your orders may be collected but this must be pre-arranged.
We would prefer all collections to be paid for
at the time of ordering.
A receipt will be given upon collection.
Collection slots are;
Monday-Friday
Mornings; 8-10am or 10-12
Afternoons; 1-3pm
Please wait at the gates to be served.
If your order is small we will bring it to you at the gates.
If your order is large, you will be allowed entry
and our team will load this for you.
Social distancing rules apply.
Installation requests
Requests for a quotation will be placed in a queue
and we will contact you to make an appointment.
It is currently taking around 10 days to contact and visit
installation lead time is around 8 weeks.
Strict social distancing rules must be followed during our visit.
Thank you for your custom, we look forward to helping you.